Uservoice fails to seize the internal enterprise market (or "consuprise" take 3)
This week saw interesting news coming out from Uservoice: funding and white-label solutions for enterprises. Good direction, but not far enough to reach the internal enterprise market: this is a common strategic mistake that hurts both enterprises and start-ups with a potential on this market. Uservoice provides a quick, simple and very efficient means for users of a service to …
Uservoice improves its pricing structure, yet keeps negative thresholds effects
Uservoice just announced a new pricing structure, much improved if still not ideal: We’ve decided to switch to tracking usage based on the number of voters in the last 30 days. The advantages of this are: It’s more clear. Anyone who votes on your forum applies to your count. It’s doesn’t penalize you for users who haven’t returned in a while. You’re not …
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by Julien Le Nestour
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jln /at/ coreedges [dot] com